First Value refers to the instance where a Barracuda customer first experiences benefit and value from a Barracuda product. It is the point where the product is successfully activated, deployed, and functioning as expected.
First Value by Product
| Product | First Value Status | 
|---|---|
| Email Gateway Defense | Inbound email is flowing through the service and is visible in the Message Log. | 
| Impersonation Protection | A Spear-Phishing email has been detected. | 
| Incident Response | An Incident has been created. | 
| Cloud-to-Cloud Backup | Data has been backed up from any of: Exchange, OneDrive, Teams, SharePoint, or Entra. | 
| Cloud Archiving Service | Email is being journaled and a successful search for an archived message has been run. | 
| Data Inspector | A Microsoft 365 tenant has been connected and a scan has been completed. | 
| Security Awareness Training | Customer can login into Security Awareness Training, an Address Book has been created, and a (Quick Launch) campaign has been created. | 
| Email Security Gateway (Appliance) | Inbound mail is flowing through the appliance and is visible in the message log. | 
| Message Archiver (Appliance) | Email is being journaled and a successful search for an archived message has been run. | 
| Barracuda Backup Server | A backup has been run. | 
| Web Application Firewall (Appliance) | Web traffic has been received on the appliance. | 
| WAF as a Service | Web traffic has been received. | 
| CloudGen Access | A resources has been created, a user has been enrolled, and the user has accessed a resource. | 
| Web Security Gateway | Traffic is flowing through the appliance. | 
| CloudGen Firewall | Network traffic is flowing through the product. | 
