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Barracuda Campus Barracuda Campus
Barracuda Intronis Backup
formerly ECHOplatform
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Barracuda Campus is getting an upgrade!

We are excited to announce that Barracuda Campus will migrate to a new platform around mid-January 2026. Please see the announcement on the Campus Dashboard to find out more.

Backup Agent Does Not Start

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If the Backup Agent fails to start on a computer, perform a clean re-install of the software to create a new version of the catalog.

  1. Uninstall the software through Add/Remove Programs or Programs and Features in the Windows Control Panel.
  2. Find the installation folder (usually located in C:\Program Files or C:\Program Files (x86)) and rename the folder to indicate that the folder is an old installation directory.
  3. Re-install the software using the normal process.