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Barracuda Intronis Backup
formerly ECHOplatform

Adding the Backup Agent to the Allow List

  • Last updated on

To guarantee communications are not impeded between the Backup Agent and IBU servers  you may need to add some specific IP addresses, ports, and services to the Allow list.

You can find the list of recommended Allow list items in the table below.

Allow list Items

Country

Host Name

IP Address

Ports

Services

US + CA

installer-api.intronis.com

api.intronis.com

relay.intronis.com

relay01.inronis.com

relay02.intronis.com

relay03.intronis.com

relay04.intronis.com

relay05.intronis.com

bk1.onlinebackupsolution.com

manage.onlinebackupsolution.com

adapter.us.cloudbackup.bk1.onlinebackupsolution.com

20.75.96.231

40.67.135.224

40.67.135.225

40.67.135.226

40.67.135.227

40.67.135.229

40.67.135.230

40.67.135.231

443

2347*

(both inbound and outbound)


BackupAgent.exe

BackupExtender.exe

BackupUpdater.exe

BackupCLI.exe

BackupStatusIcon.exe


CA

adapter.ca.cloudbackup.bk1.onlinebackupsolution.com

20.200.93.220  

UK

installer-api.echo.intronis.com

api.echo.intronis.com

relay01.echo.intronis.com

relay02.echo.intronis.com

bk1.echo.onlinebackupsolution.com

manage.echo.barracudamsp.com

adapter.uk.cloudbackup.bk1.onlinebackupsolution.com

20.108.56.143

172.166.173.56

172.166.173.57

172.166.173.58

*Your specific Backup Agent may be configured to use a different port. To verify which port it is using, check the Remoting Port option in the Network Settings section of Preferences (in the Backup Monitor, not the management portal).

remotingport.png