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How to Restore a OneDrive Data Source

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Performing a restore will not overwrite any current data. Data can only be restored to the same tenant/connection.

Note the following rules for restoring data from the legacy version of Cloud-to-Cloud Backup to the latest version of Cloud-to-Cloud Backup:

  • Data can only be restored to an alternate location; restoring to the original location is not supported.
  • Data from the legacy Cloud-to-Cloud Backup is not searchable.
  • File counts may not match due to a counting issue.
  • Previous non-teams support will only allow restoring of certain components for Groups and only to a new Team.

Use the following steps to restore OneDrive data:

  1. Log into https://login.barracudanetworks.com/. If you are not automatically forwarded to the Cloud-to-Cloud Backup application, select Cloud-to-Cloud Backup from the left pane.
  2. Navigate to the Protect page from the top navigation menu, and select the OneDrive data source.
  3. To find a historical file or folder revision from a previous date, click the date in the BACKUPS FROM calendar. Use the calendar to select the desired day to view data available for restore from that date.
    ccb_updatedOnedriveSearch.png
  4. Select the user account from which to restore data.
  5. Select the folder from which to restore data and locate the file or folder to restore.
    Alternatively, using the search bar, type in a search term. The results with the search term in the subject line are displayed.
    ccb_onedriveRestore.png
  6. Select the file(s) and folder(s) to restore, and click the RESTORE button. You can also restore a full user account.
    newOneDriveRestore1.png

  7. The Restore dialog box displays. Select to restore to the Original Location or Other Location to select a different user account. Click RESTORE. 
    newRestorePopup.png

    Selecting Other Location will create a new folder called Restores in the user account.

    newOneDriveOtherLocRestore.png


    A notification displays at the bottom of the page.
    newOneDriveConfirmRestore.png

  8. To view the restore status, go to the Reports page.