It seems like your browser didn't download the required fonts. Please revise your security settings and try again.
Barracuda Intronis Backup
formerly ECHOplatform

Barracuda Campus is getting an upgrade!

We are excited to announce that Barracuda Campus will migrate to a new platform around mid-January 2026. Please see the announcement on the Campus Dashboard to find out more.

High Memory Usage During VMware Backups

  • Last updated on

Backup Agent service increases memory usage when running VMware backups.

Explanation


This is a known issue with the Virtual Disk API libraries provided by VMware, specifically the code for locking and unlocking disks. VMware is aware of the issue with their APIs and are working to fix this in a forthcoming major release. Until such time as this is resolved, it must be worked around.

Resolution


To reduce the impact of the VMware library issue, it is recommended to split up backups which include large virtual machines into multiple jobs which do not run concurrently. In rare cases, installing the Backup Agent on an alternate workstation may produce better results.