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Barracuda Campus Barracuda Campus
Barracuda Intronis Backup
formerly ECHOplatform
Overview Documentation Materials

Barracuda Campus is getting an upgrade!

We are excited to announce that Barracuda Campus will migrate to a new platform around mid-January 2026. Please see the announcement on the Campus Dashboard to find out more.

Cancellation Reason List

  • Last updated on

URI

/v1/general/cancellation_reasons

URI Parameters

  • n/a

Methods

GET

GET /v1/general/cancellation_reasons

Gets the cancellation reasons to be used in cancelling accounts and partners.

Scope

n/a

Query Selector Parameters

  • n/a

Query Pagination Parameters

  • page (int)
  • page_size (int)

Query Sorting Parameters

  • order_by (string const) – REASON_ID|REASON_NAME
  • order_dir (string const) – ASC|DESC

Request Body Parameters

  • n/a

Response Attributes

  • reason_id (int)
  • description (string)
  • requires_note (bool) – If true, when the reason is used to cancel an account or partner, the note cannot be blank

Example JSON

Request:

GET /v1/general/cancellation_reasons HTTP/1.1

Host: api.intronis.com

Authorization: OAuth vF9dft4qmT

Accept: application/json

 

Response:

HTTP/1.1 200 OK

Content-Type: application/json

{

  "page": 1,

  "page_size": 10,

  "count": 2,

  "links": [

   {

     "rel": "first",

     "href": "https://api.intronis.com/v1/general/cancellation_reasons?page=1"

   },

  ],

  "list": [

   {

     "reason_id": 1,

     "description": "Customer has gone out of business",

     "requires_note": false

   },

   {

     "reason_id": 2,

     "description": "Other",

     "requires_note": true

   }

  ]

}

Example XML

Request:

GET /v1/general/cancellation_reasons HTTP/1.1

Host: api.intronis.com

Authorization: OAuth vF9dft4qmT

Accept: application/xml

 

Response:

HTTP/1.1 200 OK

Content-Type: application/xml

<?xml version="1.0" encoding="UTF-8"?>

<list page="1" page_size="10" count="2">

  <link rel="first" href="https://api.intronis.com/v1/general/cancellation_reasons?page=1"/>

  <reason>

   <reason_id>1</reason_id>

   <description>Customer has gone out of business</description>

   <requires_note>false</requires_note>

  </reason>

  <reason>

    <reason_id>2</reason_id>

   <description>Other</description>

   <requires_note>true</requires_note>

  </reason>

</list>