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Limiting the IP Addresses to Scan - On Premise

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You can configure the network scan to skip individual or ranges of IP addresses. Wherever possible, you should scan the smallest number of IP addresses which will ensure you still discover all required devices.

Best Practice

Using static IP addresses for devices, and controlling DHCP scopes and subnets are valuable tools to ensure you do not pick up devices you are not obligated to monitor for your clients. For example, you may have clients which allow their employees or customers to use wifi at their location. Configuring a separate subnet or private network range for the router is an easy way to ensure you are not discovering transient consumer grade devices such as iPads or Android phones.

  1. In Service Center, click Configuration > Site Management.
  2. Click the site for which you want to edit the scan settings.
  3. Click the Network Discovery tab.
  4. In the Network Scan (Local Network) section, click Modify.
  5. In the Scan Settings section, click Add.
  6. Do one of the following:
    • To ignore a single IP address, select the Single option button and type the device IP address in the IP Address box.
    • To ignore a range of IP addresses, select the Range option button and type the Start IP Address and End IP Address in the boxes. Type a description, if desired.
  7. Select the Skip check box.
  8. Click Save.