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Barracuda Intronis Backup
formerly ECHOplatform

Autotask Initial Setup

  • Last updated on

The following topics can be accessed from this page:

Overview

Initial Setup involves performing the tasks described in the following table.

Task

Where Task is Performed

Description

1

In Autotask,

create an API user with Barracuda Tracking Identifier section to Barracuda MSP vendor.

2

set up a user-defined field in Autotask that allows you to link your ECHOplatform and Autotask accounts.

3

prepare your accounts in Autotask to receive ECHOplatform information by populating the user-defined field you just created for each of your accounts.

4

create a contract for each account.

5

In ECHOplatform,

update the Autotask Integration credentials.