As explained in the Setting up Billing section, the billing integration updates an Autotask account’s contracts by adjusting Services on that contract. For each contract, the following services are used:
- Usage
- Local backup
- VM host licenses
- Imaging licenses
- Hyper-V host licenses
- QuickSpin host licenses
In the ECHOplatform portal, you can map all plans or any individual plan to specific services. However, if you do not have any services created in Autotask for use with online backup, you need to create them so that they are available when setting up billing in the ECHOplatform portal.
Refer to Autotask documentation for more information.
When creating a… | make sure that the Unit Price is equal to the amount you would like to charge per… |
usage service, | GB of backup storage. |
local backup service, | local backup subscription |
| host license |
If you are billing by block of storage (see Block Storage Billing), make sure that the Unit Price is equal to the amount you would like to charge for the entire block of storage (for example, a 50 GB block of storage may have a unit price of $100.00).