When you create a maintenance schedule, you name it and provide a description.
The default duration for maintenance schedules is one hour and the default start time is immediately. Since maintenance schedules cannot be edited while running, if you want to change the default start time, date, or duration, change those options before you click the Save button.
When you create a schedule, you mark it as Planned or Unplanned. If you select Planned, the downtime of the affected devices, sites, and network services does not appear as downtime on reports.
If maintenance schedules overlap and one of them has the status of Planned, while the other is Unplanned, the overlapping time is set as Unplanned and the downtime of the affected devices, sites, and network services appears as downtime on reports.
The minimum duration is .5 hour. In the Duration box, any fraction of an hour less than .5 hour is rounded up to .5 hour. Over .5 hour, numbers are rounded to one decimal place.
To create a maintenance schedule
In Service Center, click Configuration > Schedules > Maintenance.
Click New.
Provide a schedule name and description.
In the Start Date box, enter the time when the maintenance schedule runs.
Click the calendar icon to select the date and/or the clock icon to select from a list of start times.
In the Duration box, type a number or use the up and down arrow buttons to raise or lower the duration in half hour increments.
In the Schedule Type area, select one of the following options: Set the recurrence, select the alerts to suppress, and select the sites, groups, and devices to include in the maintenance schedule.
- If you do not want device, site, or network services downtime to appear as downtime on reports, select the Planned check box.
- If you want device, site, or network services downtime to appear as downtime on reports, select the Unplanned check box.