Updating Device Managers

You can update Device Managers at one or more sites, using the Update Center. When you update Device Managers, both types of Device Managers (for Windows and for macOS) are updated.

1. In Service Center, click Update Center > Products.
2. Select the check boxes for the sites where you want Device Managers upgraded.
3. Click Advanced Options.
4. Select the Update Device Managers for selected sites check box.

5. Click Update.

   The end user must log off and log in again to complete the upgrade.

   If an update fails, logs provide notification. If a Device Manager upgrade fails, there is an indication on the Device Manager page that it failed. To see the reason why the failure occurred, hover your mouse over the icon.