Deleting Devices

When Deleting Devices

When you delete a device, you are deleting the records for that device in Service Center, but you are not preventing it from being discovered. If you do not want the device to be rediscovered, you can:

• Skip or delete its IP address from the scan range first.
• Delete and exclude to delete data from a device and exclude it from the scan.

Deleted devices are no longer referenced in Service Center or Onsite Manager 5 to 10 minutes after deletion. However, the devices may be referenced in Service Center as unavailable devices for a short period of time.

In Service Center, you can delete devices:

• On the Onboarding Overview page.
• On the device’s Status page.

To delete a device from the Onboarding Overview page

1. In Service Center, click Status > Onboarding Overview.
2. Click a site.
3. Select one or more device check boxes.
4. Click Delete Device.
5. If the device is managed by a Device Manager, select Uninstall Device Managers and Delete Devices.
6. Click OK.

To delete a device from the device’s status page

There are multiple ways to navigate to a device’s status page in Service Center.

1. Do one of the following:
   
   • In Service Center, click Status > Devices, then click a device name link.
   • In Service Center, on any page where a list of device names appears, click a device name link.
2. Click the Delete Device button.
3. If the device is managed by a Device Manager, select Uninstall Device Managers and Delete Devices.
4. Click OK.

To delete devices with a down status automatically

• For information on how to delete down devices automatically, see Setting When to Delete Down Devices for a Site.