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Barracuda RMM
formerly Managed Workplace

Viewing a List of Devices

  • Last updated on

You can view a list of devices in Service Center by clicking Status > Devices.

To view a list of devices pre-filtered for a specific group or site, click the number in the Devices column on the Central Dashboard.

For each device, the Status column displays an icon that indicates its current status:

greenArrowUp.gifThe device is currently up.

redArrowDown.gif

The device is currently down.
red_arrow_down_asterisk.jpg

  The device is not responding to ICMP ping, but is responding to ARP. This indicates that the device is most likely down, but partially responding.

yellowArrowUp.gifThe AMT device's hardware has been configured to respond to ping, and the operating system has been powered off.
yellowArrowDown.gifThe AMT device's hardware has been configured to not respond to ping, and the operating system has been powered off.


  Optionally, you can choose to show columns on the Devices page that display the following information:

  • Whether SNMP is enabled.
  • Whether WMI is enabled.
  • Whether SSH is enabled.
  • The amount of time the device has been up or down.

If a device has multiple IP addresses (and if the device has no alias, no DNS name, no SNMP, no WMI and no NETBIOS), the Device Name column shows the first 16 IP addresses.

To filter the list of devices

Instead of filtering, you could search for a device. See  Searching for a Device.

  1. In Service Center, click Status > Devices.
  2. To filter the list, do one of the following:

    • To filter by site or service group, from the Browse By list select either Site or Service Group. Then select the site and site group or service group.
    • To filter by device role, select a role from the list.
    • Use the filter lists under the column headings.
    • Type filter criteria in the control under the column heading.
      For example, type DT to filter all the devices that contain DT in the device name.
To show the SNMP, WMI, SSH, and Time up/Time down columns on the Devices page
  1. In Service Center, click Status > Devices.
  2. Click the gear icon gear.jpg.
  3. Select the check box beside each column you want to show.
  4. Click Save.

See Also

About Devices

Viewing Summary Details about a Device

Searching for a Device

Customizing Devices

Deleting Devices