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Barracuda RMM
formerly Managed Workplace
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Viewing Details about a Printer

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A full range of printing and imaging assets are collected automatically, introducing monitoring and alerting on a variety of print services, such as toner and print supplies.

Managed Print Services (MPS) provide reduced printer costs and increased printer uptime since you can monitor supplies and maintenance issues.

Barracuda RMM discovers network printers automatically. You can now get detailed information about a printer on the Device Overview Print Services page. For example, you can get information about toner level and pages printed.

Barracuda RMM discovers network printers automatically using SNMP and proprietary protocols. Support for local printers is not yet provided.

Barracuda RMM collects automated warranty information for the following printer manufacturers: Apple, Dell, HP, and Xerox.

You can search for printers using Device Search.

  1. Click Status > Device Search.
  2. Select the Printers from the Hardware Type list and then click Search. You can also filter for printers on the Devices page using the Device Role list.

Barracuda RMM monitors all printer parameters regardless of whether monitors exist or not.

To view an overview about a printer

  1. In Service Center, click Status > Devices.

  2. Click a printer name.

To view details about print services

  1. In Service Center, click Status > Devices.

  2. Click a printer name.
  3. Click Print Services on the right sidebar.
  4. To see paper usage for a different time period, select it from the list above the Paper Usage graph.