- In Service Center, click Status > Devices.
- Locate the device to which you want to initiate a remote control session.
- Click the device name and then click Remote Control from the right sidebar.
- If an Internet Explorer dialog box appears, warning you that the page is accessing information that is not under its control, click Yes.
- In the Remote Services section, from the Service list, select VNC, Telnet, or PuTTY.
- Confirm the Remote Machine IP address is correct.
Confirm the Remote Machine Port is correct.
If required, in the Local Application Path box, type the path to the client software, or if available, click Browse (...) to locate the client executable.
The Application Parameters box is populated with the information needed to establish the session.
- If required, in the Application Parameters box, type additional arguments to adjust the functionality.
- Click Connect.
- If a prompt appears warning that a program is executing, click OK to continue.
See Also
- Initiating a Remote Control Session Using Remote Desktop
- Initiating a Remote Control Session Using Remote Assistance
- Initiating a Remote Control Session by Launching TeamViewer
- Initiating a Remote Control Session by Launching LogMeIn Pro
- Initiating a Remote Control Session by Launching ScreenConnect
- Initiating a Remote Control Session by Launching a Third-Party Remote Control Tool