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Setting Regional Preferences

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You can set the default languages for Service Center and reports. You can also set a default font for reports, and create font exceptions for additional report  languages, if desired. For example, you can set your default report language to English, and assign Verdana as the default font. Then, you can create font exceptions by applying different fonts to other report languages. For example, you can specify that Japanese reports use Gothic, or German reports use Arial.

Changing the font for reports does not change the font for existing reports; the selected font is only applied to new reports going forward.

To set default locales for Service Center and reports
  1. In Service Center, click Configuration > System Settings.
  2. Click the General tab.
  3. In the Regional Preferences section, click Modify.
  4. From the Default locale for UI list, select a language for the Service Center UI.
  5. From the Default locale for reports list, select a default language for reports.
  6. Click Save.
To set the default font for reports
  1. In Service Center, click Configuration > System Settings.
  2. Click the General tab.
  3. In the Regional Preferences section, click Modify.
  4. In the Default Report Fonts area, from the Default font list, select a default font that will be applied to all reports.
  5. Click Save.
To create font exceptions for report languages
  1. In Service Center, click Configuration > SystemSettings.
  2. Click the General tab.
  3. In the Regional Preferences section, click Modify.
  4. Click Add.
  5. From the Language list, select a language.
  6. From the Font list, select a font.
  7. Click Save.
  8. In Service Center, click Configuration > System Settings.
  9. Click the General tab.
  10. In the Regional Preferences section, click Modify.
  11. Select the check box beside the report language you want to edit.
  12. Click Edit.
  13. Make any changes as required.
  14. Click Save.

To delete font exceptions for report languages

  1. In Service Center, click Configuration > System Settings.
  2. Click the General tab.
  3. In the Regional Preferences section, click Modify.
  4. Select the check box beside the report language you want to delete.

  5. Click Delete.

When you delete a font exception for a report language, any future reports created in that language will use the default font for reports. Existing reports in that language will continue to use the font that had been selected as the exception.