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Barracuda Content Shield

Preventing Users from Uninstalling the Barracuda Content Shield Suite

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The Tamper Proof feature of Barracuda Content Shield (BCS) prevents users from uninstalling the agent from the endpoint. However, the administrator has the option to bypass this feature on the BCS AGENT SETTINGS page.

This feature is supported for the BCS suite for Windows, and not for the BCS suite for Mac OS.

To activate the Tamper Proof feature, preventing the user from uninstalling the agent at the endpoint:

  1. Log into the BCS portal.
  2. From the ACCOUNTS page, choose the account.
  3. Go to the  AGENT SETTINGS page.
  4. Set Tamper Proof to ON.
  5. The service then requires creation of a password in the Agent Password field. If you don't create a password, you cannot save the setting. Make a note of your password, and then click Save Password. The password will be synchronized to the agents on the endpoint at the next sync interval. With this setting, you will need to provide the password in order to uninstall the agent from the endpoint.

After the next sync between the service and the BCS agent on the endpoint, if you attempt to uninstall the agent, you will be prompted to enter the password.

To BYPASS the Tamper Proof feature so that the agent can be uninstalled on the endpoint without a password:

  1. Follow steps 1-3 above.
  2. Set Tamper Proof to OFF.

 

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