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Barracuda Content Shield

Preventing Users from Uninstalling the Barracuda Content Shield Suite

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The Tamper Proof feature of Barracuda Content Shield (BCS) prevents users from uninstalling the agent from the endpoint. However, the administrator has the option to bypass this feature on the BCS AGENT SETTINGS page.

This feature is supported for the BCS suite for Windows, and not for the BCS suite for Mac OS.

To ensure that the Tamper Proof feature is active so that the agent cannot be uninstalled on the endpoint:

  1. Log into the BCS portal.
  2. From the ACCOUNTS page, choose the account.
  3. Go to the  AGENT SETTINGS page.
  4. Set Allow Agent Removal to No.

To BYPASS the Tamper Proof feature, allowing uninstallation of the agent at the endpoint:

  1. Follow steps 1-3 above.
  2. Set Allow Agent Removal to Yes.
  3. The service then requires creation of a password in the Agent Password field. If you don't create a password, you cannot save the setting. Make a note of your password, and then click Save Password. The password will be synchronized to the agents on the endpoint at the next sync interval.
  4. After the next sync between the service and the BCS agent on the endpoint, if you attempt to uninstall the agent, you will be prompted to enter the password.

 

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