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Barracuda MSP App

Deleting Subpartners

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To delete a Subpartner, perform the following steps.

  1. At the Subpartner Details page, click Delete.

    del sub details page1.png

  2. Select from the conditions in the table below.

    If…

    Then…

    no active serial numbers are associated with the subpartner,

    the Delete Subpartner pop-up is displayed.

    del sub no serial.png

    a.       Click the Delete button.

    The Confirm pop-up is displayed.

    del sub confirm.png

    b.       Select the check box.

    The Confirm button is enabled.

    del sub confirm1.png

    c.       Click the Confirm button.

    The Subpartner is deleted.

    active serial numbers are associated with the subpartner,

    the following confirmation is displayed.

    del sub serial.png

    a.       Click the Delete button.

    The Confirm pop-up is displayed.

    del sub serial1.png

    b.       Select the check box.

    The Confirm button is enabled.

    del sub serial2.png

    c.       Click the Confirm button.

    The Subpartner is deleted.

    the account has pending serial numbers to be activated,

    the Delete Subpartner pop-up is displayed.

    del sub pending.png

    a.       Select the click here link or call the listed partner support number.

    b.       Click the Cancel button.