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Barracuda MSP App

Excluding Users from Billing

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Pre-requisite: You must be linked to a M365 account for Billable Users to display. See Linking Accounts to M365.

To exclude Billable Users, perform the following steps.

  1. At the Account-level Product & Services List page, click User Billing List.

    campus account page filter export data.png

    The User Billing List page is displayed.

    campus user bill list license.png

  2. In the Search Billable User field, begin typing a billable user and then click the search button campus icon search.png to display the user you are searching for.

    campus user bill list license1.png

    The Billable Users meeting the search criteria are displayed.

    campus user bill list1.png

  3. Select the Exclude check box of the user you wish to exclude from billing or clear the check box to include the user to billing.

    campus user bill list2.png

    Your selection affects users across multiple services.
    Any changes made may take up to 48 hours to take effect.