You can change a service of the SMB to another email product/bundle/plan from any email product/bundle/plan within the MSP App without having to contact customer support. You can change services from:
A single service to another single service
Multiple services to a single service
Changing services typically take 5-7 minutes to complete. Service terminations can take up to 24 hours.
Subpartners can migrate to/from whatever services they are assigned by the master partner.
Services must be under contract by the MSP. You cannot create or add services that are not purchased.
This feature applies to the following services:
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To change a service, see Changing a Service.