It seems like your browser didn't download the required fonts. Please revise your security settings and try again.
Barracuda MSP App

About Deleting Accounts

  • Last updated on

When deleting an account the following conditions may occur:

  • The account to be deleted has pending serials.

  • The account has associated serials (ACTIVE, ACTIVATION FAILED, PROVISION FAILED(TBD)) or has IBU data.

  • The account does not have any associated data.

The account to be deleted has pending serials

If the account to be deleted has pending serials, a message is displayed that this action cannot be performed while the serials are in pending status, and a table with these serials is displayed.

An example pending serials message for accounts is shown below.

campus del acct.png

The account has associated serials

If the account has associated serials (ACTIVE, ACTIVATION FAILED, PROVISION FAILED), or has IBU data, a message is displayed with the associated serials.

An example message for accounts with associated data is shown below.

 

campus del acct1.png

The account does not have any associated data

If the account does not have any associated data, the following message is displayed.

campus del acct no serial.png