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Barracuda MSP – Partner Management

Deleting Accounts

  • Last updated on

To delete an account, perform the following steps.
Note
: You must be logged in as an Admin user to perform these steps. An admin can delete other admins, but not their own (for example, admintest cannot delete admintest).

  1. At the account page, click Details, Edit.

    image2022-3-7 13:10:22.png
    The Edit Account form is displayed.

    image2022-3-7 13:10:52.png

  2. Click the Delete button.

  3. Select your option from the table below.

    If…

    Then…

    no active serial numbers are associated with the account,

    the following confirmation pop-up is displayed.

    image2022-3-9 8:1:10.png

    Click the Confirm button.

    The Account is deleted.

    active serial numbers are associated with the account,

    the following popup is displayed.

    image2022-3-9 8:1:30.png

    Select click here to display the Product Change Request Form (or call the phone number displayed).

    The following form is displayed.

    image2022-3-9 8:1:46.png

    Complete the form and click Submit.

    Click OK to return to the Edit Subpartner page.

     

     

 

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