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Barracuda MSP – Partner Management

Assigning Roles and Access

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To assign roles and access, perform the following steps.

  1. At the MSP account page, click Roles & Access, as shown below.

    image2022-3-7 14:32:57.png
    The Roles & Access List is displayed.

    image2022-3-7 14:33:27.png
  2. Click Add.
    The Add User form is displayed.

    image2022-3-7 14:34:2.png
  3. Type the name and email of the new user.
  4. Select the Role down arrow.
    The Role options are displayed.

    image2022-3-7 14:35:29.png
  5. Select a role from the Role drop-down list.The roles are defined in the following table.

    Role

    Permissions

    Admin

    • Access to all features.
    • Full privileges to MSP.
    • Assign Barracuda MSP Product and Services.

    Tech

    • Read only permission except for Roles and Access.
    • Cannot add/assign accounts.
    • Cannot assign/activate Barracuda MSP Services.

    Tech (cannot delete)

    • Cannot delete.
    • Read only permission except for Roles and Access.
    • Cannot add/assign accounts.
    • Cannot assign/activate Barracuda MSP Services.

    Finance

    • Access only to MSP billing and billing-related reporting.
    • Cannot assign Barracuda MSP Services.

    For Admin, Tech, Tech (cannot delete) the following pop-up is displayed.

    image2022-3-7 14:39:2.png

    Note:

    If…

    Then…

    Admin is selected,

    the User Management and Billing Administration privileges are automatically assigned.

    Finance is selected,

    only Billing Administration privileges are automatically assigned.

    either Tech is selected,

    read-only privileges are assigned.


  6. Select or clear the Barracuda Cloud Email Filtering check box.
    Note
    : Selecting the check box enables the user to access the Barracuda Cloud Email Filtering Barracuda Networks product.
    If you selected Finance, the following pop-up is displayed.

    image2022-3-7 14:39:45.png

  7. At the Entitlements section, select the services you want to assign to the account, as shown below.

    image2022-3-7 14:40:58.png
    Note
    : The entitlements section is populated with data if the partner has at least one order purchased. For example, if the partner has Email Security & Compliance, then the entitlements displays the following two entitlements: Email Filtering and Message Archiving.
    When the partner creates a new user, both, none, or only one of the entitlements may be selected.

  8. Click the Confirm button.

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