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Barracuda Support Services

Barracuda Campus is getting an upgrade!

We are excited to announce that Barracuda Campus will migrate to a new platform around mid-January 2026. Please see the announcement on the Campus Dashboard to find out more.

Technical Support

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Contacting Barracuda Networks Support

 

Details can be found here: Contacting Barracuda Networks Technical Support 

Barracuda Subscriptions

Details can be found here: Support Plans and Packages 
The transcript is available for download here: Transcript - Barracuda Subscriptions

Barracuda Networks Support Structure

Details can be found here: Support Structure 
The transcript is available for download here: Transcript - Barracuda Networks Support Structure

Barracuda Premium Support

Details can be found here: Premium Support
The transcript is available for download here: Transcript - Premium Support

Customer Satisfaction

Details can be found here: Customer Satisfaction 
The transcript is available for download here: Transcript - Customer Satisfaction