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Barracuda Support Services

Professional Services

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To help customers and partners stay as safe as possible as the threat landscape and business needs evolve, Barracuda Professional Services provides comprehensive onsite and remote services for Barracuda products.
Barracuda Professional Services helps customers and partners properly implement and maintain Barracuda products and secure their businesses without the need for additional internal staffing, training, or maintenance.
Barracuda Professional Services is currently available for a variety of products, including Barracuda CloudGen Firewall, Barracuda Essentials, Barracuda Sentinel, and Barracuda Forensics and Incident Response.

To support customers and partners throughout different phases of their business growth and transition, Barracuda offers a variety of options:

Product Quick Start

Provides help with the implementation and configuration of a Barracuda solution, including knowledge transfer.

Software Update and Platform Migration

Provides help with a Barracuda software upgrade or hardware migration.

Health Check

Provides an operational performance review of a Barracuda product in order to identify improvements and configuration recommendations.


You can find additional resources here:

Terms and Conditions  

RegionStatement of work (SOW)Brochure




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