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Barracuda Support Services

Premium Support

  • Last updated on

Premium Support ensures that your network is running at its peak performance by providing the highest level of 24x7x365 technical support for mission-critical environments. A dedicated Premium Support Manager and a team of highly-skilled technical engineers provide fast solutions to high-priority support issues, ensuring that your Barracuda solution maintains continuous uptime.


  • Priority access to top-tier technicians
  • Proactive notifications and standby support
  • Dedicated Premium Support Manager
  • Configuration reviews to optimize your deployment
  • Root cause analysis
  • Rapid response to your support requests


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