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Starting May 1st, 2018, we will no longer offer the ArchiveOne family of products. This includes all editions of ArchiveOne, ArchiveOne for Files, Max Compression, and Access Security Manager. If you currently hold a maintenance and support contract, you will continue to receive our award-winning support until your contract expires, or until May 1st, 2019, whichever occurs first. The license for ArchiveOne is perpetual; therefore the software may continue to be used independently without any updates or support indefinitely.

Understanding Microsoft Exchange Journal Archiving

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ArchiveOne uses Exchange Journaling. Exchange can be configured to write a copy of every mail sent or received into a journal mailbox. ArchiveOne moves the messages from that mailbox into the archive.

Your license must specify Journal Archiving to use this feature. This is unrelated to Outlook journaling or auto-archive.

Configure a journal mailbox to receive the journaling data for each mailbox you want to archive, noting the following:

  • In Exchange 2003 you cannot configure journaling for an individual mailbox, only for all mailboxes in the store. In Exchange 2007 and later, you can configure journaling for an individual mailbox. 
  • Create a new mailbox to receive journaling data, rather than using a mailbox that is also used for a different purpose. 
  • Ensure there is enough disk space for the journal mailbox. It is going to receive a copy of every mail sent from or to any mailbox in the store being journaled, and can quickly grow to a large size.
  • ArchiveOne manages the contents of the journal mailbox and deletes mail from it once it is archived. To keep the journal data, create a distribution list containing the journal mailbox and another recipient (mailbox or public folder), then use that distribution list when configuring journaling. Both the journal mailbox and the other recipient receive a copy of the journal.