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Attention

Starting May 1st, 2018, we will no longer offer the ArchiveOne family of products. This includes all editions of ArchiveOne, ArchiveOne for Files, Max Compression, and Access Security Manager. If you currently hold a maintenance and support contract, you will continue to receive our award-winning support until your contract expires, or until May 1st, 2019, whichever occurs first. The license for ArchiveOne is perpetual; therefore the software may continue to be used independently without any updates or support indefinitely.

How to Create a Search to Delete Archived Messages

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Best Practice

Note the size of the repositories containing the archived messages for the mailbox users you intend to delete, and then, after performing the steps in this article, refresh the repositories screen and compare the total size difference to determine if the deletion captured all of the expected messages.

Use the steps in the article Configure Search Criteria to create a new archive search, with the following changes:

  1. Select the user mailboxes where you want to delete archived messages.
  2. Under Status criteria, select Search items archived by ArchiveOne Enterprise (Compliance).
  3. Click OK, and then click Done.
  4. Right-click the new search, and click Run.
  5. In the Search Results pop-up dialog that displays at the end of the search, click View summary to review the search results.
  6. An indication of the number of messages returned displays. Click OK to view the search results.
  7. Select the messages to remove, right-click and click Delete. The selected messages are moved to the Recycle bin.
  8. Open your original search. 
  9. Go to Status criteria, and turn on Search Recycle Bin.
  10. Click OK, and then click Done.
  11. Right-click the modified search, and click Run.
  12. An indication of the number of messages returned displays. Click OK to view the search results.
  13. Select the messages to remove, right-click and click Delete to permanently delete the messages from the repository.