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Attention

Starting May 1st, 2018, we will no longer offer the ArchiveOne family of products. This includes all editions of ArchiveOne, ArchiveOne for Files, Max Compression, and Access Security Manager. If you currently hold a maintenance and support contract, you will continue to receive our award-winning support until your contract expires, or until May 1st, 2019, whichever occurs first. The license for ArchiveOne is perpetual; therefore the software may continue to be used independently without any updates or support indefinitely.

Event Log

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The following tables list the events that ArchiveOne can generate due to expected and unexpected events. You can configure the types of events generated using the Event Logging page of the Status node configuration page.

If you are using a third-party application that monitors Event Log entries, the last two columns in the following table give details of the extra data that ArchiveOne puts into the Event Log, both as string arguments and as binary data. All binary data is encoded as a sequence of 4-byte integers.

Table 1. ArchiveOne Server Events.

EventIDStringsBinary

General message (the text of the message explains the meaning)

5Text of message 
Service started1025Version string 
Service stopped1026None 
Bad service request1027None 
Exchange not found1028Server Name 
Non-specific error1029None 
Service Handler not installed1030None 

Service account does not have exchange admin rights

1031None 

License check failed, as admin has not run

1032None 

Evaluation license string expired, and has been removed

1033None 

License string appears to be badly formatted

1034None 

License string appears to be corrupt

1035None 
License check failed1036Reason 

Unable to access the Configuration server add-ins share

1037None 

Unable to write configuration information

1038Data to be written 
MAPIinitailize failed1039None 
CoInitiailize failed1040None 

License key version assurance expiration

1043Failure description 

License check failed, wrong organization

1044Failure description 

License check failed, wrong site

1045Failure description 

License check failed, wrong server

1046Failure description 

License check failed: Unable to count mailboxes

1047None 

License check failed: Too many mailboxes

1048Failure description 
License has expired1049None 

License check failed: previous expired evaluation detected

1050None 

License warning: too many mailboxes

1051Warning description 

Unable to create a MAPI Profile

1053None 

Another Policy service is processing the Configuration server

1054Name of server machine 

Service failed to register class objects

1055None 
Failed to create file1056File name 
Policy run started1057List of policy names 
Policy run ended1058

Number of mailboxes
Number of folders
Number of messages
Number of attachments
Number of hits

Number of mailboxes
Number of folders
Number of messages
Number of attachments
Number of hits

Policy run aborted1059

Abort reason
Abort code
Number of mailboxes
Number of folders
Number of messages
Number of attachments
Number of hits

Abort code
Number of mailboxes
Number of folders
Number of messages
Number of attachments
Number of hits

Archive run started1060Repository name 
Archive run ended1061

Repository name
Number of messages archived
Number of messages examined

Number of messages archived
Number of messages examined

Archive run aborted1062

Repository name
Error code

Error code
Archive run terminated by user1063Repository nameError code

Service closed because a service on another machine is also processing the same Configuration server

1064

Name of other server hosting service

 

Service closed because the service account does not have sufficient rights over the Configuration server (it must be a machine administrator)

1077  

Service closed because the service account is not a member of the local machines Administrators group

1078  

 

Table 2. ArchiveOne Monitor Events.

EventIDStringsBinary
Monitor service started1281Version string 
Monitor service stopped1282None 

Monitor service aborted unexpectedly

1331None 

ArchiveOne Service found to be unresponsive

1332None 

 

Table 3. ArchiveOne Manager Service Events.

EventIDStringsBinary
Data manager service started2561Version string 
Data manager service stopped2562None 
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