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Starting May 1st, 2018, we will no longer offer the ArchiveOne family of products. This includes all editions of ArchiveOne, ArchiveOne for Files, Max Compression, and Access Security Manager. If you currently hold a maintenance and support contract, you will continue to receive our award-winning support until your contract expires, or until May 1st, 2019, whichever occurs first. The license for ArchiveOne is perpetual; therefore the software may continue to be used independently without any updates or support indefinitely.

How to Change Journal Cleanup Behavior

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Over time, the Journal Mailbox may increase in size as some messages which contain no matching recipients are skipped.

Use the following steps to modify the Journal Cleanup behavior:

  1. Open the ArchiveOne Admin console.
  2. Right-click the Status Node, and click Configure.
  3. Click the Journal Cleanup Behaviour tab:
  4. Select the desired option:
    1. Delete NOTHING (leaves items in the journal) – All messages in the Journal mailbox are retained, archived or not.
    2. Select Delete ONLY messages that get archived – Deletes only archived messages and leaves those messages not archived in the Journal mailbox.
    3. Delete ALL messages (archived or not) – Deletes all messages in the Journal mailbox whether or not they are archived.

      If you do not add the appropriate users to the Mailbox Manager, you may inadvertently delete messages you want archived.


  5. Click OK.

The next time Journal archiving runs the new cleanup behavior is applied.