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Starting May 1st, 2018, we will no longer offer the ArchiveOne family of products. This includes all editions of ArchiveOne, ArchiveOne for Files, Max Compression, and Access Security Manager. If you currently hold a maintenance and support contract, you will continue to receive our award-winning support until your contract expires, or until May 1st, 2019, whichever occurs first. The license for ArchiveOne is perpetual; therefore the software may continue to be used independently without any updates or support indefinitely.

How to Add Users from a Child Domain

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Use the following steps to grant ArchiveOne admin permissions to users in a different domain:

  1. From a Domain Controller, open Active Directory Users and Computers (ADUC). 

  2. Right-click the Global Security group ArchiveOneUsers in the root domain, and click Properties. This group is found by default in the Users container.

    ArchiveOneUsers is the default Global Security group name. If you changed the Global Security group name, select that name instead.

  3. In ADUC, expand the child domain where the user resides.
  4. In a suitable container, for example, Users, right-click and select New > Group.
  5. Create a new Global Security group with the same name, by default, ArchiveOneUsers, as the existing Security group in the root domain.
  6. Click OK.
  7. Right-click the newly created Security group, and click Properties.
  8. On the Members tab, click Add and select the user account(s) from the child domain to which to grand ArchiveOne admin permissions.
  9. Click OK to save the group membership. 
  10. Open the ArchiveOne Admin console.
  11. Click the Roles and Users node, and then click Users
  12. Confirm the new users are listed in the form ChildDomain\Username.
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