It seems like your browser didn't download the required fonts. Please revise your security settings and try again.


Starting May 1st, 2018, we will no longer offer the ArchiveOne family of products. This includes all editions of ArchiveOne, ArchiveOne for Files, Max Compression, and Access Security Manager. If you currently hold a maintenance and support contract, you will continue to receive our award-winning support until your contract expires, or until May 1st, 2019, whichever occurs first. The license for ArchiveOne is perpetual; therefore the software may continue to be used independently without any updates or support indefinitely.

How to Install ArchiveOne Enterprise Compliance

  • Last updated on

This article refers to Barracuda ArchiveOne Enterprise versions 6.0 and higher.

Step 1. Review the Installation Prerequisites

Before installing ArchiveOne Enterprise (Compliance), review the installation prerequisites in the article ArchiveOne for Exchange - Prerequisites.

Step 2. Run the ArchiveOne for Exchange Deployment Analyzer

To ensure the Archive server meets the system requirements, you must complete the steps in the article Run the ArchiveOne for Exchange Deployment Analyzer and review the reports for any warnings or errors. The deployment analyzer ensures that the environment and server are correctly configured before installation and allows you to choose whether to install SQL Express.

Step 3. Install ArchiveOne Enterprise Compliance

Use the following steps to install ArchiveOne Enterprise (Compliance):

  1. Right-click ArchiveOne Compliance Unicode Setup Enterprise.X.X.X.XXXX.exe, and click Run as administrator:
  2. The ArchiveOne Enterprise (Compliance) wizard opens:
  3. Click Next. In the License Agreement page, review the license terms:
  4. Accept the agreement, and then click Next. The Customer Information page displays:
  5. Enter your User Name and Organization, and then click Next. The Custom Setup page displays:
  6. Select the required components for installation; by default all components are installed.

    Service is only installed on the Archive server and cannot be installed on any other machine, and the Administration Console installs the ArchiveOne administration console on the Archive server and, if required, it can be installed on additional machines.

  7. The default installation location is C:\Program Files (x86)\C2C Systems\AOne Compliance.
    1. To modify the installation location, click Change and select the new location:
    2. Click OK .
  8. Click Next. The Ready to Install the Program page displays:
  9. Click Install to begin the installation.

    If you do not have the latest version of the MAPI CDO, the Install the Messaging API (MAPI) dialog displays. Click Download MAPI to download and install the latest version:

  10. You are prompted for the Exchange server:

    For Exchange 2010 environments, this must be a server with the CAS role or the name of the CAS Array.

  11. Enter the NETBIOS name of the server, for example, EXCHANGE01, and then click Next.
  12. The ArchiveOne Deployment Analyzer runs a series of tests against your environment. Once the tests are complete, a window displays any warnings and failures:

    If there are any failures or warnings, click View Detailed Results before continuing. Click Run Analyzer Again once the failures and warnings are resolved.

  13. Once all failed tests are resolved, click OK. You are prompted to specify the location of the Configuration server:

    This setting determines where the configuration data is stored in the shared folder Add-ins. The share is created for the first time the service starts after installation. This can be any server, but is typically The local machine.

  14. Select the Configuration Server, and then click Next. The System Preparation page displays:

  15. Select the desired SQL server option. This provides the search optimization and auditing features:
    1. None – Configures ArchiveOne to not use SQL server. Any features that require a SQL database will be unavailable.
    2. Use a C2C configured instance of SQL Server Express – Allows you to use the previously installed SQL Server Express 2008 R2 instance C2CARCHIVEONE installed when the deployment analyzer was run:
      1. Click Configure to select the installation directory and database path. By default these directories are set to C:\Program Files (x86)\Microsoft SQL Server
      2. Click OK to close the configuration and save changes.
    3. Use an existing SQL Server – Configure the connection for an existing SQL server and instance.
      1. Click Configure to enter the SQL instance details. Enter the Sql Server Instance in the form SERVERNAME\INSTANCE where SERVERNAME is the name of the SQL server and INSTANCE is the name of the SQL instance if there are multiple instances on the named SQL server.
      2. Enter the Active Directory (AD) domain account as the SQL Login; this account must have sufficient permissions to administrate the named SQL instance. Click Browse to select the user account from AD.
      3. Enter the password associated with the account in the Login Password/Confirm Password fields.
      4. Click OK to close the configuration and save changes.
    4. No change – Use the existing SQL configuration as defined in the Add-ins share on the specified Configuration server.

      Use this option if you are reinstalling the software and wish to maintain the existing configuraiton

  16. Click Next once you make your selection. The Group Creation Summary displays:

    Members of the security group you name here are allowed to access the ArchiveOne Admin console. By default the group is named ArchiveOneUsers.


    1. If you want to use a different security group, click Browse to select another security group in AD, or type the new security group name in the Group Name field to direct the installer to create the new security group.
    2. Click Verify to confirm the named Domain Controller.
    3. Verify that the DCs listed in the DCs in Site pane are online and available.
  17. Click Next. The User Account Creation Summary displays:

    By default the user is named ArchiveOneAdmin.

    1. To use a different account, click Browse to select another user in AD, or type a new username in the Account Name field to have the installer create the user account, and enter the password for the named user account in the Password/Confirm Password fields.
    2. Click Verify to confirm the named Domain Controller.
    3. Verify that the DCs listed in the DCs in Site pane are online and available.
  18. Click Next. DCOM Security displays:
  19. Select Allow members of the ArchiveOne Enterprise (Compliance) Users group to access the server through DCOM.

    Allow members of the ArchiveOne Enterprise (Compliance) Users group to access the server through DCOM is recommended. Click Help for information on other options.

  20. Click Next. The installer performs system preparation:

  21. Click Next . Complete System Preparation displays. Verify Start Service is selected:
  22. Click Next. The installation completes:
  23. Click Finish. The installation is complete. You can now configure ArchiveOne Enterprise (Compliance).
Last updated on