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Attention

Starting May 1st, 2018, we will no longer offer the ArchiveOne family of products. This includes all editions of ArchiveOne, ArchiveOne for Files, Max Compression, and Access Security Manager. If you currently hold a maintenance and support contract, you will continue to receive our award-winning support until your contract expires, or until May 1st, 2019, whichever occurs first. The license for ArchiveOne is perpetual; therefore the software may continue to be used independently without any updates or support indefinitely.

How to Resolve the Inappropriate ArchiveOne Licence Detection Error

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ArchiveOne periodically performs an internal check against the current software licence to ensure it is valid. If there is an issue with the internal checksum of the current licence string, the following error displays in the ArchiveOne service tracing:

EnsureValidLicence:EventLogged inappropriate licence detected while checking key

To resolve this error, contact the C2C Licensing Team (c2clicensing_team@barracuda.com) for assistance with your licence key.

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