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ArchiveOne installation Error 1935

  • Type: Knowledgebase
  • Date changed: 10 months ago
Solution #00007675

Scope: ArchiveOne Enterprise, all versions



When running the ArchiveOne installer you receive the error message:

Error 1935. An error occurred during the installation of assembly component

{303994BA-6487-47AE-AF1D-7AF6088EEBDB}. HRESULT: 0x80070BC9.

In the ArchiveOne MSI installation log, you see the lines:

MSI (s) (44:E8) [13:29:13:515]: Assembly Error:The requested operation failed. A system reboot is required to roll back changes made.

MSI (s) (44:E8) [13:29:13:515]: Note: 1: 1935 2: {303994BA-6487-47AE-AF1D-7AF6088EEBDB}

3: 0x80070BC9 4: IAssemblyCacheItem 5: Commit 6: Microsoft.MSXML2,publicKeyToken="6bd6b9abf345378f",version="4.20.9818.0",type="win32",processorArchitecture="x86"

MSI (s) (44:E8) [13:29:13:515]: Assembly Error (sxs): To get more diagnostic information, enable the Component Based Servicing Log.


The installation of MSXML 4.0 has failed.


To resolve the error you should attempt to install MSXML manually:

1.            Reboot the Archive server (the MSI log will indicate a reboot is pending).

2.            Manually install MSXML 4.0 from Microsoft: https://www.microsoft.com/en-gb/download/details.aspx?id=15697

3.            Once installed, now reattempt the ArchiveOne installation.

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