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Barracuda ArchiveOne

ArchiveOne installation Error 1935

  • Type: Knowledgebase
  • Date changed: 2 years ago
Solution #00007675

Scope: ArchiveOne Enterprise, all versions

Answer: 

SYMPTOMS

When running the ArchiveOne installer you receive the error message:

Error 1935. An error occurred during the installation of assembly component

{303994BA-6487-47AE-AF1D-7AF6088EEBDB}. HRESULT: 0x80070BC9.



In the ArchiveOne MSI installation log, you see the lines:

MSI (s) (44:E8) [13:29:13:515]: Assembly Error:The requested operation failed. A system reboot is required to roll back changes made.

MSI (s) (44:E8) [13:29:13:515]: Note: 1: 1935 2: {303994BA-6487-47AE-AF1D-7AF6088EEBDB}

3: 0x80070BC9 4: IAssemblyCacheItem 5: Commit 6: Microsoft.MSXML2,publicKeyToken="6bd6b9abf345378f",version="4.20.9818.0",type="win32",processorArchitecture="x86"

MSI (s) (44:E8) [13:29:13:515]: Assembly Error (sxs): To get more diagnostic information, enable the Component Based Servicing Log.

ROOT CAUSE

The installation of MSXML 4.0 has failed.

RESOLUTION

To resolve the error you should attempt to install MSXML manually:

1.            Reboot the Archive server (the MSI log will indicate a reboot is pending).

2.            Manually install MSXML 4.0 from Microsoft: https://www.microsoft.com/en-gb/download/details.aspx?id=15697

3.            Once installed, now reattempt the ArchiveOne installation.




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