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How can I Troubloeshoot PRB: Failure in AOneDA test "The service is unable to deliver performance data to Barracuda"

  • Type: Knowledgebase
  • Date changed: one year ago
Solution #00007348

Scope: 
ArchiveOne Enterprise, all versions

Answer:

SYMPTOMS

The ArchiveOne Deployment Analyzer is unable to submit performance data to Barracuda successfully.

ROOT CAUSE

Barracuda collect performance metrics and version information from your installation of ArchiveOne. If the ArchiveOne server is unable to connect to "http://update.c2c.com/VersionCheck/Check.asmx" this submission fails.

RESOLUTION

Ensure that you can access http://update.c2c.com/VersionCheck/Check.asmx via a web browser on the ArchiveOne server without error. You may need to make changes to your proxy or firewall to ensure that this page is accessible. The test page should appear below:



Link To This Page: