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How does the customer know which folders in a mailbox will be examined by ArchiveOne?

  • Type: Knowledgebase
  • Date changed: 3 years ago
Solution #00007383

Scope: 

ArchiveOne Enterprise, all versions

Answer:


ArchiveOne by default will examine all folders in a mailbox when running a policy, unless you specify any folder criteria. This includes the following default mailbox folders:

- Calendar

- Contacts

- Deleted Items

- Journal

- Junk E-mail

- New Feed

- Notes

- RSS Feeds

- Suggested Contacts

- Sync Issues

- Tasks


However, there are special folders which are skipped by design:

- Outbox

- Retrieved Messages (or whatever customized name you have defined in the ArchiveOne configuration)

- Search Archive (or whatever customized name you have defined in the ArchiveOne configuration)


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