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Failure in AOneDA test "ArchiveOne Deployment Analyzer is unable to download latest tests"

  • Type: Knowledgebase
  • Date changed: 3 years ago
Solution #00007433

Scope: 

ArchiveOne Enterprise, v6.6 or later

Answer:

SYMPTOMS

The ArchiveOne Deployment Analyzer is unable to download the latest test definitions. Barracuda periodically update and produce new tests for the AOneDA. AOneDA will attempt to check for and download any revised tests on startup.

ROOT CAUSE

AOneDA is unable to connect to FTP site "ftp://ada.c2c.com/Updates/2_7" (AOneDA v2.7 is shipped with ArchiveOne v7.0) or "ftp://ada.c2c.com/Updates/2_5" (AOneDA v2.5 is shipped with ArchiveOne v6.6).

RESOLUTION

You should ensure that FTP connections to ada.c2c.com are allowed from the ArchiveOne server. You may need to make changes to your firewall or proxy server to ensure this is permitted.