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The ArchiveOne Case Manager Service fails to star

  • Type: Knowledgebase
  • Date changed: 10 months ago
Solution #00007444


ArchiveOne Enterprise, v6.6 or earlier



The ArchiveOne Case Manager Service fails to start. When you attempt to start it manually, the service errors and fails to start.


If you do not have Advanced Discovery enabled in your license, the ArchiveOne Case Manager service is not permitted to run.


To check if your licence includes Advanced Discovery, follow: FAQ: How do I find out my license information?