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ActiveX component can't create object: C2CSystems.ArchiveOne.Policy.MailboxManager' Windows Script Host error

  • Type: Knowledgebase
  • Date changed: 3 years ago
Solution #00007455

Scope: 

ArchiveOne Enterprise, all versions

Answer:

SYMPTOMS

When running a script using the ArchiveOne SDK to, for example, populate the Mailbox Manager, you see the following Windows Script Host error:

'ActiveX component can't create object: C2CSystems.ArchiveOne.Policy.MailboxManager'

ROOT CAUSE

You are running on a 64-bit environment and are not invoking the script in 32-bit mode.

RESOLUTION

Explicitly launch the script in 32-bit from the command line, by running: C:\Windows\SysWOW64\cscript.exe <FolderPathToScript>

e.g. C:\Windows\SysWOW64\cscript.exe E:\Scripts\PopulateMBM.vbs