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Barracuda ArchiveOne

How to upgrade ArchiveOne Express by uninstalling/reinstalling

  • Type: Knowledgebase
  • Date changed: 2 years ago
Solution #00007469

Scope: 

ArchiveOne Express, 6.6 or earlier

Answer:

OVERVIEW

If you are upgrading ArchiveOne Express to a new major version (i.e. the first two version numbers between the currently installed version of ArchiveOne and the version you are upgrading to do not match) then you should 
upgrade by uninstalling the existing version, before installing the new version. Uninstalling ArchiveOne does not remove the configuration data, so your existing repositories, policies and other configuration will be maintained.

If you are not certain whether to perform an in-place upgrade or upgrade via uninstall/reinstall, then please contact your Support representative for advice.

HOW TO STEPS

To upgrade ArchiveOne:

1. You will need to note your existing configuration prior to uninstalling so you can re-enter these details during the installation of the new version:HOWTO: Determine the current ArchiveOne Express configuration

2. Having noted your existing configuration, you can now uninstall the existing version of ArchiveOne.

1. On the archive server, open the Control Panel.

2. Select the 'Uninstall a program' link under Programs.

3. Select 'ArchiveOne Express' in the Programs list and click 'Uninstall'.Once uninstalled, now install the new version of ArchiveOne on the Archive server: HOWTO: Install ArchiveOne Express

1. During installation, enter the same configuration information as noted in step 1 to maintain the existing configurationIf the Search & Retrieval websites are installed on a separate Web server and not on the Archive server, each Web server will need to be upgraded:

1. Uninstall 'ArchiveOne Express' from the Control Panel.

2. Once uninstalled, now install the new version of ArchiveOne on the web server: HOWTO: Install the Search & Retrieval website on another server

3. During installation, enter the same configuration information as noted in step 1 to maintain the existing configuration.Once the archive server and any Web servers have been upgraded, you will need to upgrade the Quick Link Client and Laptop Clients where deployed.

1. The new version of the client MSIs are available in the installation directory on the Archive server (by default, 'C:\Program Files (x86)\C2C Systems\Archive One').

Once the upgrade has been completed, you should test the system functionality to ensure users can retrieve messages from the archive and policies run successfully.