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Barracuda ArchiveOne

Access Security Manager cannot select mailboxes on this server

  • Type: Knowledgebase
  • Date changed: 2 years ago
Solution #00007476

Scope: 

Access Security Manager, all versions

Answer:

SYMPTOMS

When you modify the "Where to search" option in Access Security Manager, the radio button for "All Mailboxes on this server" is greyed out.

ROOT CAUSE

This only happens when Access Security Manager is connected to a mailbox located on Exchange 2010. Exchange 2010 no longer associates mailboxes with individual servers. Mailboxes are now associated with 
Database Availability Groups which can exist on multiple servers.

RESOLUTION

This is by design.