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Barracuda ArchiveOne

'Event ID 2915' error in the Windows Event log referring to 'C2CThrottlingPolicy'

  • Type: Knowledgebase
  • Date changed: 2 years ago
Solution #00007558

Scope: 

ArchiveOne Enterprise, all versions

Answer:

SYMPTOMS

The following error is appearing in the Windows Application Event log on an Exchange 2010 server:

Log Name:            Application

Source:                  MSExchange ADAccess

Date:                      19/04/2013 23:11:48

Event ID:              2915

Task Category:    General

Level:                    Error

Keywords:           Classic

User:                    N/A

Computer:          SERVER.contoso.local

Description:       Process Microsoft.Exchange.AddressBook.Service.exe (PID=1916). User 'Sid~CONTOSO\ArchiveOneAdmin~RCA~false' has gone over budget '117' times for component 'RCA' within a one minute period. Info: 'Policy:C2CThrottlingPolicy, Parts:AD:116;'. Threshold value: '100'.

ROOT CAUSE

Event ID 2915 indicates that a fall back throttling policy is being used on a service account in an Exchange Server 2010 environment. The following Microsoft KB Article describes the issue in more detail: Event ID 2915 is logged that indicates that a fallback throttling policy is  being used on a service account in an Exchange Server 2010 environment

RESOLUTION

Microsoft recommends that to resolve this issue, the following update for Exchange 2010 should be installed: Update Rollup 3 for Exchange Server 2010 Service Pack 2