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Barracuda ArchiveOne

How to perform an in-place upgrade of ArchiveOne Enterprise (Policy) for v6.5.3 and earlier

  • Type: Knowledgebase
  • Date changed: 2 years ago
Solution #00007585

Scope: ArchiveOne Enterprise, v6.5.3 or earlier

Answer:
OVERVIEW

If you are upgrading ArchiveOne Enterprise (Policy) from 6.5.2 then you can perform an in-place upgrade to v6.5.3; you do not need to un-install the existing version first. In-place upgrades are not supported beyond v6.5.3.

N.B. In order to perform an in-place upgrade, you must be using the default SQL Express 2008 instance (named 'C2CARCHIVEONE') which you installed using the ArchiveOne installer. If you are using a SQL instance on another server, or a local SQL instance not named 'C2CARCHIVEONE', you will see the warning message:

http://support.c2c.com/wp-content/uploads/2013/05/SQLserverUpgradePolicy.png

SQL Server installation during upgrade

You should perform the upgrade instead following this procedure:

http://support.c2c.com/2013/05/03/howto-perform-a-upgrade-of-archiveone-policy-by-uninstallingreinstalling/

HOWTO: Perform a upgrade of ArchiveOne Policy by un-installing /reinstalling

If you are not certain whether to perform an in-place upgrade or upgrade via un-install /reinstall, then please contact your Barracuda Support representative for advice.

HOW TO STEPS

To upgrade ArchiveOne:

1. Run the installer for the new version of ArchiveOne on the Archive server.

1. Right-click the installer and select 'Run as administrator'.

http://support.c2c.com/wp-content/uploads/2013/03/RunAsAdmin.png

Run the installer as an administrator

1. You will be prompted that ArchiveOne will be upgraded if you continue.

http://support.c2c.com/wp-content/uploads/2013/05/Upgrade.png

Upgrade prompt

1. You will be warned that if you have customized the installation, you will need to reapply these customizations. Click 'OK' to proceed.

http://support.c2c.com/wp-content/uploads/2013/05/UpgradeCustomizations.png

Upgrade: Customizations warning

1. Click 'Next' to start the installation.

http://support.c2c.com/wp-content/uploads/2013/05/ResumeInstall.png

Resume installation

1. Click 'Finish' to complete the installer.

http://support.c2c.com/wp-content/uploads/2013/03/20Finish.png

Completed installation

1. If you have customized the original installation, you will now need to reapply your customizations.If the Search & Retrieval websites are installed on a separate Web server and not on the Archive server, each Web server will need to be upgraded:

1. Right-click the installer and select 'Run as administrator'.
2. You will be prompted that ArchiveOne will be upgraded if you continue. Click 'Yes' to proceed.
3. You will be warned that if you have customized the installation, you will need to reapply these customizations. Click ‘OK’ to proceed.
4. Click 'Next' to start the installation.
5. Click 'Finish' to complete the installer.
6. If you have customized the original installation, you will now need to reapply your customizations.Once the archive server and any Web servers have been upgraded, you will need to upgrade the Quick Link Client and Laptop Clients where deployed.

1. The new version of the client MSIs are available in the installation directory on the Archive server (by default, ‘C:\Program Files (x86)\C2C Systems\Archive One’).

Once the upgrade has been completed, you should test the system functionality to ensure users can retrieve messages from the archive and policies run successfully.







Link to This Page:
http://www.barracuda.com/kb?id=/501600000014Nk7