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Barracuda Backup

Why is it taking so long for my data to restore using the Barracuda Restore Tool?

  • Type: Knowledgebase
  • Date changed: 10 years ago

Solution #00003875

All Barracuda Backup Servers, all firmware versions.

Connection problems may occur due to bandwidth or latency related issues while performing a restore. In such cases the Barracuda Restore Tool will log one or more Handshake failed errors to the Restore Tool error log, and then it will try to reestablish the connection. The Restore Tool error log is accessible from the Restore Tool under Help > Error Logs or from the users Program Files\Barracuda\Restore Tool\Error Logs directory.


When connection problems are encountered the restore will be much slower than normal but it will eventually complete. When the restore is complete a dialog box will display statistics related to the restore (as shown below). These statistics are also written to a log file in a folder name Restore Logs in the designated restore location. 


Sample restore log:


1/16/2009 01:06:00 PM - Start Restore (Offsite)


1    1/16/2009 01:06:05 PM -   701 KB:  bbs_technical_overview.pdf


1/16/2009 01:06:05 PM - End Restore (Offsite)


Restore As Of:  1/16/2009 01:02:33 PM

Restored Files: 1

Restored Size:  701 KB

Average Size:   701 KB

Elapsed Time:   00h:00m:04s

Restore Rate:   176 KB/Second


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