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Barracuda Backup

Where can I find more details for my Barracuda Backup Agent backup errors?

  • Type: Knowledgebase
  • Date changed: 3 years ago

Solution #00004976



Applies to Barracuda Backup Service and Barracuda Backup Agent.



Barracuda Backup Agent errors are logged in the bbtrace.txt file located in the 'log' folder under the installation path of the Barracuda Backup Agent.  The default installation path is C:\Program Files\Barracuda\Barracuda Backup Agent. 


Often, there may be a reported Microsoft error code or message and timestamp that you can cross-reference with your Microsoft server's Application and System Event logs. There may also be a more verbose error from the Barracuda Backup Agent itself that may be useful in resolving your issue.

Note: When you uninstall the agent software, these trace logs will be deleted.


If you require further assistance in resolving your backup errors, please contact Barracuda Networks Technical Support.


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