The Barracuda Networks, Inc. (Barracuda) Supported Firmware Versions Policy retires older versions of its firmware, discontinues future fixes, enhancements, ongoing testing against those versions, and discontinues access to Barracuda Networks Technical Support for those versions. Retiring older versions of Barracuda firmware allows us to direct resources toward enhancing our products and providing support for more current versions used by the vast majority of Barracuda customers. |
Policy Provisions
End-of-Life for Firmware. Barracuda may discontinue support for older versions of firmware at any time. Customers may only purchase new, or purchase renewals of, and subscriptions for Energize Updates ("EU") for products containing supported versions of firmware. After that time, Barracuda may reject new orders or renewals for EU for products containing unsupported versions of firmeware.
Support for Firmware. Barracuda will only provide ongoing fixes and enhancements for the current generally available ("GA") products containing supported firmware versions listed below. Customers must have a current EU subscription to receive product updates and support. Security Updates may also be made available for prioritized security issues in prior releases as set forth in the chart below. Customers should upgrade to the current firmware versions for the most up-to-date functionality, software fixes and security updates. Barracuda Networks may, in its sole discretion, deliver security updates for prioritized security vulnerabilities in unsupported versions, however Barracuda may require Customers to purchase a newer version of the product to resolve the problem.
Barracuda strongly encourages customers to upgrade to the latest firmware as soon as it is convenient to avoid any disruption to protection of their IT enviroment.
Product | Supported Version | |
| Fixes, Enhancements, Security | Prioritized Security Updates Only |
Barracuda Email Security Gateway | 9.2 | 9.1 |
Barracuda Web Security Gateway | 16.0 | 15.0 |
Barracuda Web Security Agent | 5.0 | 5.0 |
Barracuda Reporting Server | 2.0 |
|
Barracuda Link Balancer |
| |
Barracuda Load Balancer | End of Life - End of Support | |
Barracuda Load Balancer ADC* | 6.5 | 6.3 |
Barracuda Message Archiver | 5.4.1 | 5.3.0 |
Barracuda Web Application Firewall | 12.0 | 11.1 |
Barracuda Phone System | End of Life - End of Support | |
Barracuda SSL VPN | End of Life - End of Support | |
Barracuda Backup | 6.6.01 | 6.6.00 |
Barracuda Control Server | End of Life - End of Support | |
Barracuda NextGen Firewall X-Series | ||
Barracuda CloudGen Firewall | ||
Barracuda ArchiveOne | ||
Barracuda ArchiveOne for Files | ||
PST Enterprise | 5.2 | 5.1 |
* Barracuda Load Balancer ADC SKUs were updated to include a hyphen.
Campus Help Center / Reference
Barracuda Networks Sunset Policy 3 / 3
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