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Barracuda Reference / FAQ

Courses

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Where do I find self-paced online or classroom courses?

Self-paced online learning courses are provided for many Barracuda Networks products. You will find a list of all courses on the Courses page.

The training description always indicates in what format(s) the course is available.

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Legend:

Icon Course Format
Classroom.PNG Classroom 
Distance Learning.PNG Distance Learning
Self-Paced.PNG Self-Paced

On a training overview page (for example, https://campus.barracuda.com/product/cloudgenfirewall/learn/), select the desired course format from the Format drop-down list. This highlights all courses available in the selected format. Courses in other formats will be grayed out.

SelectFormat.PNG

Are there prerequisites for the courses?

Some courses require you to complete additional certification or take additional exams. Prerequisites (if any) are listed on each course page. Simply search for a course or use the Courses page to find the course you're interested in. On the course page you'll find detailed information about the course as well as its prerequisites.

prerequisites.PNG

How do I get to the course content page to see videos?

  1. Select the module you wish to see the content for. The course details window appears.
  2. Click Start Learning under Self-Paced.

Start Learning.png

Can I see my training progress?

Yes, modules will be marked as Complete as soon as you have successfully completed the assessment test or exam.

Completed.png

How do I register for a course?

Courses are conducted by Barracuda Networks and its Authorized Training Centers (ATCs). To register for a course, open the course page of the course you want to register for. Note that course registration requirements may differ for individual training center locations. Registration for courses held at Barracuda Networks Training Centers is acknowledged upon receipt of the online request. When applying for courses conducted by ATCs, you will be directed to the respective website.

Register.PNG

How do I cancel my registration?

Cancellation by the user is possible only for registrations for Distance Learning courses conducted by Barracuda Networks.

To cancel your registration for a course:

  1. Log into Barracuda Campus.
  2. Go to My Registrations.
  3. Click the drop-down button next to your class registration and select Cancel Registration.
    Cancel registration.png
  4. On the following page, check your information and confirm by clicking Cancel my registration.
    Cancel registration 2.PNG

Paid course registrations conducted and hosted by Barracuda Networks cannot be cancelled. For details see the Cancellation Policy section stated in your confirmation email. If you have any questions, please contact us.

Classroom and Distance Learning registrations conducted and hosted by an Authorized Training Center (ATC) can be cancelled only by contacting the responsible training partner. The cancellation policy of the training partner applies.

Where do I find training materials for my course?

Most training materials are available to all registered users of Barracuda Campus, Barracuda Cloud Control, and the Barracuda Partner Portal.

To find training materials for your course:

  1. Log into Barracuda Campus.
  2. Search for your course, or browse the Courses page to navigate to your course.
  3. In the right menu under For this Course, select Training Materials.
    Learning Material.png
  4. Click on a listed file (PDF, Video). Your download should begin automatically.
     Learning Material2.PNG

Training materials for my course are not listed.

In exceptional cases, training materials are restricted to attendees of a course. To request copies of course materials for courses that you have attended, please contact us at campus@barracuda.com or visit https://campus.barracuda.com/contact/.

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