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Reference / FAQ

How can I determine the MAC address of my Barracuda Networks product?

  • Type: Knowledgebase
  • Date changed: 2 years ago
Solution #00004278

Scope:
This solution applies to most Barracuda Networks appliances.

Answer:
Navigate to Advanced > Troubleshooting and use the TCP Dump tool. Enter this command in the field and click Begin TCP Dump:

-e host <IP address of your workstation>

A pop-up window will appear with the output of the test.

Example:
Attempting 'tcpdump' ...
16:28:32.736103 0:1d:70:11:4b:47 0:19:db:6a:5b:cd ip 60: 10.2.63.6.4183 > barracuda.barracuda.com.8000: . ack 1219578298 win 65518 (DF)
16:28:32.736152 0:19:db:6a:5b:cd 0:1d:70:11:4b:47 ip 252: barracuda.barracuda.com.8000 > 10.2.63.6.4183: P 1:199(198) ack 0 win 6872 (DF)

The bold text in the output above is where you will find the MAC address of your Barracuda Networks product.

Alternatively, you can contact Barracuda Networks Technical Support for assistance. A Technical Support Engineer will be able to provide this information to you.

Link to this page:
https://campus.barracuda.com/solution/50160000000HojuAAC