All Barracuda Products
You can save email event logs by using the Event Viewer tool on Microsoft Windows. The event viewer can be opened by navigating to Control Panel > Administrative Tools > Event Viewer. Once the Event Viewer is open, the following steps can be followed to save the event logs:
- Select the log to save. (Example "Application")
- Navigate to "Action" and select the "Save Log File As..." option from the list on the drop down menu.
- Name the file and select "Event Log (*.evt)" under "Save as type:" and save the file to a destination.
The file can now be emailed to Barracuda support for analysis.
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