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Manually Configure Journaling

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Step 1. Add a Remote Domain and Connector

  1. Log into Office 365 Exchange admin center.
  2. Select mail flow > remote domains.
  3. Click the + symbol. In the new remote domain, complete the following: 
    1. Name – Type Barracuda Cloud Archiving Service
    2. Remote Domain – Type your region-specific MAS hostname, for example: mas.barracudanetworks.com

      See Data Centers by Region for a list of region-specific MAS hostnames.

    3. Out of Office automatic reply types – Select None
    4. Automatic replies – Select Allow automatic forwarding
    5. Message reporting – Clear all options
    6. Use rich-text format – Select Never
    7. Supported Character Set – Set both options to None
      NewRemoteDomain.png
  4. Click Save.
  5. Click Mail flow > connectors, and click the + symbol.
  6. The Select your mail flowscenario page displays. 
  7. From the From drop-down menu, select Office 365, and from the To drop-down menu, select Partner organization:
    MailFlowScenario.png
  8. Enter a Name and (optional) Description to identify the connector:
    BCASNewConnector.png
  9. Click Next. Select Only when email messages are sent to these domains, click the + symbol, and in the add domain field, type your region-specific MAS hostname, for example: mas.barracudanetworks.com

    See Data Centers by Region for a list of region-specific MAS hostnames.


    AddDomain2.png

  10. Click OK.
    AddDomainMas.png
  11. Cick Next. Select Use the MX record associated with the partner's domain:
    UseMXRecords.png
  12. Select Always use Transport Layer Security (TLS) to secure the connection (recommended) > Any digital certificate, including self-signed certificates
    TLS.png
  13. Click Next. In the confirmation page, verify your settings:
    ConfirmSettings.png
  14. Click Next. Office 365 runs a test to verify your settings.
  15. Go to the Mail Sources > SMTP Journaling page in the Barracuda Cloud Archiving Service, and copy the email address from the SMTP Journaling Info section, for example: bma_mycompany@mas.barracudanetworks.com.
  16. In Office 365, paste this email address into the provided field in the Verification page, and click Validate.

    Note that the sending email portion of the verification may fail depending on your Office 365 configuration. This is not a concern as long as it passes the connectivity test.

  17. Once the verification is complete, your mail flow settings are added.

Step 2. Create a Non-Delivery Report Recipient

Before creating journal rules, specify a journal recipient for non-delivery reports (NDRs) to reduce the risk of losing journal reports:

ndr_warning.png

To create an NDR recipient:

  1. Log into your Office 365 Exchange admin center.
  2. Select compliance management > journal rules.
  3. If an NDR email recipient is not already specified, click Select address to the right of Send undeliverable journal reports to field:
    SelectAddress.png
  4. Browse to and select a recipient from the address book.

  5. You can search for a recipient by typing all or part of a display name, and then clicking the Search icon, or click on either the Display Name or E-Mail Address heading to sort the list.

  6. Click OK once you select a recipient, and in the NDRs for undeliverable journal reports window, click Save.

    Best Practice

    Create a shared mailbox and use that mailbox as the NDR recipient.

Step 3. Configure Office 365 to Send Journal Mail

  1. Log into Office 365 Exchange admin center.
  2. Select compliance management > journal rules.
  3. Click the + symbol. In the new journal rule dialog box, complete the following:
    1. Send journal reports to – Enter the journaling address from the Mail Sources > SMTP Journaling page in the Barracuda Cloud Archiving web interface. This is called the journaling mailbox.
    2. Name – By default, the name of the journal rule is automatically generated from the journal recipients. If there are existing journal rules that contain the same journal recipients, numbers are automatically appended to the journal rule name to avoid duplicates. If you choose to override the automatically-generated name by typing in a custom name, verify the name is unique and descriptive.
    3. If the message is sent to or received from – Select Apply to all messages to journal all recipients.
    4. Journal the following messages – Select All messages to journal all messages regardless of source or destination:
      journalRule.png

      Because the journaling mailbox may contain sensitive information, it is recommended that you create organization-wide policies that govern who can access the journaling mailboxes in your organization.

  4. Click Save. The rule is added to the journal rules table.

Once you complete your deployment configuration, mail begins forwarding to the Barracuda Cloud Archiving Service. Log into the web interface as the administrator, and go to the Basic > Dashboard page. Processed mail displays in the Message Statistics table. Statistics are cached and may take up to 30 minutes to appear.

For additional configuration options and features, log into the web interface and click Help.

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